FAQ

How does tutoring work?

When a student is in need of academic support, either solving a problem or understanding a concept, the student clicks the Sawalo icon and is placed with a virtual tutor. The application will take a screenshot of the academic web page and the two will work on an interactive white board to solve the problem. Once finished the student ends the session and continues on with their assignment.

What are the requirements to become a Sawalo tutor?

  • Tutor must obtain bachelors degree
  • Tutor must have prior experience in tutoring or teaching
  • Tutor must have required software
  • Apply Here

What browsers are compatible for Sawalo?

Google Chrome is compatible for Sawalo. The team is working on making it compatible to other browsers and a mobile application. 

Download Here

How do I take a screenshot of my assignment?

Let us take care of the hard work, so you student can focus on the learning. The application automatically will screenshot the academic work page when the student requests the tutor. 

How do I apply to be a Sawalo tutor?

If you meet our requirements, apply here

How do I schedule a tutor demonstration?

  • Contact our team to set up a live demonstration 
  • Contact our team to send you a demonstration previously recorded  

What does the free trial include?

How do I upload a file in tutoring session?

Two ways:  

  • The student can drag and drop a file right into the interactive whiteboard.  
  • The student can click and manually upload the file to the interactive whiteboard.  

How does pricing work?

We offer three different options: an individual student plan, a teacher plan, or a school-organization plan.

For more information, please navigate to our Pricing Page.

How do I request a future tutoring session?

The student never has to schedule a tutor session again. Whenever the student needs assistance, they can simply click the icon and instantly be placed into tutoring session.

What subjects can I get help for?

We offer all subjects from Kindergarten to 12th grade, variety in mathematics, sciences, social studies, and language arts.

We also offer test prep: SATs, ACTs, etc.

How do I get a tutor and/or enter a live session?

Simply click the Sawalo Icon and the student will enter a live session instantly.

Can I work with the same tutor again?

Although the student cannot request a specific tutor, the student may get the same tutor again. Our system places the student with the best available qualified tutor available.

How do I contact customer service?

Submit a form here or contact us directly at Info@Sawalo.com.